Privacy Policy

Last updated: January 10, 2025

Introduction

Welcome to Totsy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Join our waitlist
  • Create a user profile
  • Post content or participate in community discussions
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email address, phone number)
  • Location information (city, state, zip code)
  • Profile information (age of children, interests, preferences)
  • User-generated content (posts, comments, reviews)

Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your permission)
  • Log information (IP address, browser type, access times)

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our Service
  • Personalizing your experience and content recommendations
  • Facilitating connections with other parents in your area
  • Sending you updates about local events and activities
  • Improving our Service and developing new features
  • Communicating with you about your account or our Service
  • Ensuring the safety and security of our platform
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, such as:

  • Cloud hosting and data storage providers
  • Analytics and performance monitoring services
  • Email and communication services
  • Payment processing services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Community Features

When you participate in community features (forums, groups, events), certain information may be visible to other users as part of the social nature of our Service.

Children's Privacy

Our Service is designed for parents and caregivers, not for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

While our Service helps parents find activities for their children, we do not collect personal information directly from children.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our Service
  • Provide personalized content and recommendations
  • Measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser preferences, though this may affect some functionality of our Service.

Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Totsy Privacy Team

Email: privacy@totsy.com

Address: 90 Canal St Boston, MA